A Word Of Warning, Devon Trading Standards.

July 3, 2009 on 6:12 pm | In Cleaning Articles From Masterclean ® | No Comments

Today we were informed by a staff member of a new website supposedly advertising the fact that they are the best carpet cleaning in Devon ( Yes thats right another one ).

Surprisingly though, after browsing to this “individuals” website we found a large trading standards, trust a trader logo, not too far away from the statement “the best carpet cleaning in Devon”

Of course we know this to be a lie. We are also very sure that the trust a trader scheme know nothing of the way their logo is being abused by this individual. Before making such claims when put beside a trading standards logo, you should be very sure that you can substantiate them, we know the owner operator cleaning contractor cannot.

Lets hope the trust a trader soon find out their logo is being abused by him and his claim!

It is a great shame that this should be the case though, don’t you think??

The trading standards logo is their to instill confidence in the consumer, to allow them to make a decision based on facts rather than fiction.

Unfortunately what we found on the website in question is fiction, what we also found which the general public may not know about, after hireing this man because of his trading standards approved status, is that it offers them little or no protection.

How do we know this?, we here you ask. Well from experience for starters, most associations are the same whichever way you look at them.

But as proof of what we are trying to explain picture the following scenario……

You are looking to have your carpets cleaned, you have 3 companies in your mind but decide to go with the one that is trading standards approved and displays that logo saying they are approved. You do this because being associated with the trading standards instills confidence in you. Nothing wrong with that…Right?…..Wrong?

But would you make the same choice having read this…… and we quote…

“Buy With Confidence

A Word of Warning

The Buy With Confidence Scheme is concerned primarily with the customer service procedures of a business. It should not be considered an assurance of any other aspect of that organisation’s business. The inclusion of a business in the Scheme does not mean that the Trading Standards Service guarantees the quality of the goods or service provided nor can we accept any responsibility for any aspect of the work. We are also unable to guarantee the financial standing of members. The decision to use a particular business rests solely with the consumer.”

Now we have not made this passage up, it is from the Devon County Council website located here:

http://www.devon.gov.uk/index/economyenterprise/assured_businesses/customerfirst/a_word_of_warning.htm

We realise the trust a trader organisation probably do not know about this miss use of their scheme, but we also realise that the un-suspecting Devon consumer should be armed with the correct facts before making their decision.

Regards To you All, we hope you are enjoying the hot weather.

If you want real piece of mind call MASTERCLEAN ®, you won’t find better service and workmanship, guaranteed, or your money back, it’s that simple.

DEVONS BEST UPHOLSTERY AND CARPET CLEANING, GUARANTEED.

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